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Frequently Asked Questions

We are still compiling questions. If you have a questions or two, please let us know.

How do I know my audience will respond to texts?

Most will without a doubt. A recent survey showed 85% of consumers prefer text messaging over any medium of communication.

I already use email for client reactivation, why do I need text messaging too?

While email can be great to reactivate prospective clients, 98% of text messages are opened and read, whereas email only has a 20% open rate. Imagine how powerful your reactivation campaign could be with both!

I am not targeting millennials with my marketing, so will text messaging work?

Nearly everyone uses their cell phone to text. In fact, 80% of adults use text messaging, making it the most common cell phone activity.

Wouldn't people rather talk to a human being?

Keep in mind, they are talking to a human being. This is not a bot system. They are talking via Text Message. That fact is, 80% of consumers prefer to be contacted by a business via message text than a phone call.

Many of the calls we make just go to voicemail, how do I know that the text will actually get read?

While there is never a guarantee that someone will listen to a voicemail, return a call, or read a text. Statistics show that 95% of text messages are read within 3 minutes of being received.

How long is your contract?

There is no long-term commitment. If you are not satisfied, just say the word and we will turn off your service and stop your billing. 

Still have questions?

"Text messaging was an obvious solution for us, but when we found out we could text to and from our main number - we jumped in and never looked back!"

– Dr. James

Do you need more information?